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Privacy Policy

1. INTRODUCTION. Arktura LLC (“us,” “we,” or “Company”) is committed to respecting the privacy rights of its customers, visitors, and other users of the Company’s website (the “Site”) and of the services provided in connection with the Site (the “Services”). We created this Site Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use the Site and Services, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is not applicable to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ from this Privacy Policy.

2. INFORMATION COLLECTION PRACTICES

2.1. TYPES OF INFORMATION COLLECTED

(a) TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.
(b) PERSONAL INFORMATION COLLECTED. In order for you to access certain materials and Services that we offer in connection with the Site, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information may include your name, mailing address, and e-mail address.
(c) COOKIES. To make our Site work properly, we sometimes place small data files called cookies on your device. Cookies are small text files that a website saves to your computer or mobile device when you visit a website. They enable a website to remember your actions and preferences over a period of time.
In general, we use cookies to collect information so that we can determine how to improve our Site by seeing which areas, features and products are most popular, to personalize the websites and improve website experience. Most browsers automatically accept cookies as the default setting. You can modify the setting to reject cookies or to prompt you before accepting a cookie from a website you visit by editing browser options. If you decide not to accept our cookies, you will still be able to access our Site, but you may not be able to use some of the Site’s features or Services and you may have a less satisfactory experience.
(d) WEB BEACONS. Web beacons are small, transparent graphic images that are delivered through a web browser or HTML e-mail. Web beacons may include GIF or PNG images, pixels, javascript, or other tags, which are used to track user activity on a particular web page, or the viewing of a particular e-mail. Web beacons may send this information directly to us, or to third parties we have approved to receive the information.
(e) DO NOT TRACK REQUESTS. Our Site does not respond to browser-based, Do Not Track requests or signals. However, we do not permit third parties to collect a consumer’s Personal Information while a consumer is on our Site.

2.2. USES OF INFORMATION COLLECTED

(a) COMPANY USE OF INFORMATION. We may use Personal Information to send you information about our company or our products or Services, or promotional material from some of our partners, or to contact you when necessary.
(b) SHARING OF PERSONAL INFORMATION. We may share Personal Information with other companies who may want to send you information about their products or Services, unless you have specifically requested that we not share Personal Information with such companies. We also share Personal Information with our business partners who assist us by performing services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site or to our provision of Services. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy. If you do not want us to share your Personal Information with any third parties, please e-mail us at [email protected] or select the “opt out” box on our online forms, but please understand that such a request will likely limit your ability to take advantage of all of the features and Services we offer in connection with the Site.
(c) YOUR PRIVACY RIGHTS. If you have provided Personal Information to obtain Services or products for personal, family or household use, you may request from us, once a calendar year, information about your Personal Information that we shared, if any, with third parties and businesses for their own direct marketing uses. Such information would be the categories of relevant Personal Information and the names and addresses of those businesses with which we shared such Personal Information for the immediately prior calendar year, e.g., a request made in 2018 will receive information regarding 2017 sharing activities. If you wish to obtain this information, you may e-mail [email protected] with “Request for Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you by reply to the e-mail address from which you sent the request. Not all information sharing is covered by this requirement, and only information on covered sharing will be included in our response. If you prefer to receive such information via regular first-class mail, please include such request in your e-mail. We will not accept requests via telephone or facsimile, and we are not responsible for notices that are not labeled properly, delivered properly, or that do not have the complete information as here specified.

3. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Condition and Use or User Agreement. Your Personal Information is stored on servers, and only those individuals who need access in order to do their jobs are allowed access to your Personal Information. Any of our staff who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. We provide you with the capability to transmit your Personal Information via encrypted channels if you use a similarly equipped web browser.

3.1. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION. We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile at here. Through your personal profile you may: (a) review and update your Personal Information that we have already collected; (b) choose whether or not you wish us to send you information about our company, or promotional material from some of our partners; and/or (c) choose whether or not you wish for us to share your Personal Information with third parties.

4. CHILDREN’S PRIVACY POLICY. Our Site is intended for use by individuals at least age 18. We wish NOT to collect Personal Information from children under age 18. On occasion, we may specifically instruct children not to submit such information. If a child under age 18 has provided us an e-mail address, the child’s parent or legal guardian may mailto:remove your child from our e-mail lists by contacting [email protected]. We will use commercially reasonable efforts to delete such information from our existing files.

5. UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time and without notice, to modify this Privacy Policy, simply by posting such modification on the Site and without any other notice to you. Any such modification will be effective immediately upon posting on the Site.

Terms and Conditions of Use

1. BINDING EFFECT. This Terms and Conditions of Use (“Terms of Use’) is a binding agreement. By using the internet site located at www.arktura.com (the “Site”) or any services provided in connection with the Site (the “Service”), you agree to abide by these Terms of Use, as they may be amended by Arktura LLC (“Company”) from time to time in its sole discretion. Company will post a notice on the Site any time these Terms of Use have been changed or otherwise updated. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable, you must immediately leave the Site and cease all use of the Service and the Site. YOU AGREE THAT BY USING THE SITE OR THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

2. PRIVACY POLICY. Company respects your privacy and permits you to control the treatment of your personal information. A complete statement of Company’s current privacy policy can be found by clicking here. Company’s privacy policy is expressly incorporated into this Agreement by this reference.

3. USE OF SOFTWARE. Company may make certain software available to you from the Site. If you download software from the Site, the software, including all files and images contained in or generated by the software, and accompanying data (collectively, “Software”) are deemed to be licensed to you by Company, for your personal use only. Such use shall be subject of a separate user agreement (the “User Agreement”) between you and the Company. Company does not transfer either the title or the intellectual property rights to the Software, and Company retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute or reproduce the Software, nor may you decompile, reverse-engineer, disassemble or otherwise convert the Software to a human-perceivable form. All trademarks and logos are owned by Company and you may not copy or use them in any manner. You will not link to the Site or the Service without the prior written consent of Company, which may be granted or denied by Company in its sole and absolute discretion.

4. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS. When accessing the Site or using the Service, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit or otherwise distribute any information or content (collectively “Content”) in violation of any third party’s copyrights, trademarks or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Content you provide or transmit.

5. COPYRIGHT INFRINGEMENT. Company has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site or with the Service. Company has adopted a policy that provides for the immediate suspension and/or termination of any Site or Service user who is found to have infringed on the rights of Company or of a third party, or otherwise violated any intellectual property laws or regulations. Company’s policy is to investigate any allegations of copyright infringement brought to its attention. If you have evidence, know or have a good faith belief that your rights or the rights of a third party have been violated and you want Company to delete, edit or disable the material in question, you must provide Company with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material; (d) information reasonably sufficient to permit Company to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it Company at: 18225 South Figueroa Street, Gardena, California 90248; Telephone (310) 532-1050; Fax (310) 881-1283; e-mail [email protected].

6. COMPANY PRICING. All prices listed on the Site for products and Services are not binding any may be changed by Company at any time. All prices with respect to particular project products or Services are subject to quotes issued by Company.

7. NO WARRANTIES. COMPANY HEREBY DISCLAIMS ALL WARRANTIES. COMPANY IS MAKING THE SITE AVAILABLE “AS IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

8. LIMITED LIABILITY. COMPANY’S LIABILITY TO YOU IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY COMPANY. THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY OR FORM OF ACTION.

9. AFFILIATED SITES. Company has no control over and no liability for any third party websites or materials. Company works with a number of partners and affiliates whose internet sites may be linked with the Site. Because neither Company nor the Site has control over the content and performance of these partner and affiliate sites, Company makes no guarantees about the accuracy, currency, content or quality of the information provided by such sites, and Company assumes no responsibility for unintended, objectionable, inaccurate, misleading or unlawful content that may reside on those sites. Similarly, from time to time in connection with your use of the Site, you may have access to content items (including, but not limited to, websites) that are owned by third parties. You acknowledge and agree that Company makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content or quality of this third party content, and that, unless expressly provided otherwise, these Terms of Use shall govern your use of any and all third party content.

10. COPYRIGHT. All contents of Site or Service are: Copyright © 2018 Arktura LLC. All rights reserved.

11. GOVERNING LAW. These Terms of Use shall be construed in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in Los Angeles, California, in all disputes arising out of or related to the use of the Site or Service.

12. SEVERABILITY; WAIVER. If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

13. NO LICENSE. Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks or logos owned by Company.

14. MODIFICATIONS. Company may, in its sole discretion and without prior notice, modify and/or discontinue the Site and/or the Service at any time.

15. ACKNOWLEDGEMENT. BY USING THE SERVICE OR ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.